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Hmm....Has Auction Sentry Improved?

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Hmm....Has Auction Sentry Improved?

Postby furshur » Tue Feb 16, 2010 10:41 am

Long ago I used Auction Sentry, but when the product was sold and tons of complaints showed up, I sought and found better software. I see some old names here, like Dalecoy, who seem to have stuck with Auction Sentry. Not wanting to argue about a few dollars, I never re-enlisted in the premium version (I got tired trying to get credit for a $25 payment I made that they acknowledged but never posted to my account.

Now I see nearly nothing on these boards. Not much community activity. I only dropped by to see if Auction Sentry actually went back to its winning ways. I doubt I would switch back because I love the software I now have. Sorry I cannot mention it. One thing it has is multithreading so auction even a second apart get a full thread and it never misses an auction.

I wonder though, has this company actually improved its product to the point it is again a serious competitor like Dan made it, or have they continued their lack of interest and lack of support?
furshur
 
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Joined: Fri Feb 29, 2008 2:01 pm

Re: Hmm....Has Auction Sentry Improved?

Postby dalecoy » Tue Feb 16, 2010 12:03 pm

furshur wrote:Long ago I used Auction Sentry, but when the product was sold and tons of complaints showed up, I sought and found better software. I see some old names here, like Dalecoy, who seem to have stuck with Auction Sentry. Not wanting to argue about a few dollars, I never re-enlisted in the premium version (I got tired trying to get credit for a $25 payment I made that they acknowledged but never posted to my account.

Now I see nearly nothing on these boards. Not much community activity. I only dropped by to see if Auction Sentry actually went back to its winning ways. I doubt I would switch back because I love the software I now have. Sorry I cannot mention it. One thing it has is multithreading so auction even a second apart get a full thread and it never misses an auction.

I wonder though, has this company actually improved its product to the point it is again a serious competitor like Dan made it, or have they continued their lack of interest and lack of support?


There have been no product improvements. (There was a change in licensing schema just after the sale- which might or might not be viewed as an improvement, and a change in logo).

The product still works, with some problems and broken or cracked features.

I personally believe that support has gotten steadily worse (judging from reported responsiveness to support requests, etc.).

To me, it appears that the company continues to be less and less interested in the product and its support.
dalecoy
 
Posts: 239
Joined: Wed Feb 27, 2008 8:08 pm
Location: United States

This is a test

Postby dalecoy » Thu Mar 04, 2010 12:25 pm

Footnote:

For a few weeks, I reported spam/.pornography when it was posted to the forum - Russian porn and such like.

As a test, when the latest round of stuff began on
Posted: Sun Feb 28, 2010 7:22 pm
Post subject: famous men nude galleries free

I decided to not report it via the "support case" system, and just see how long it is before somebody in charge deletes it.

So far, roughtly 4 days.
dalecoy
 
Posts: 239
Joined: Wed Feb 27, 2008 8:08 pm
Location: United States

Postby dalecoy » Sat Mar 06, 2010 6:53 pm

Porn and other spam was removed by the administrator, sometime tonight. So the porn was visible for approximately 6 days.
dalecoy
 
Posts: 239
Joined: Wed Feb 27, 2008 8:08 pm
Location: United States


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